This information is for a release that is no longer supported by the Globus Toolkit. The currently supported versions of the Globus Toolkit are 4.2 (recommended) and 4.0.

GridFTP: System Administrator's Guide

Overview
Configuring GridFTP
Libraries
>Troubleshooting

Troubleshooting

This page is still under construction. Check back often for more topics about troubleshooting your GridFTP service.

Error 530

If you receive the following error message:

 530 Login incorrect / FTP LOGIN REFUSED (shell not in /etc/shells)

it usually indicates that your account is not in the grid-mapfile, or that your shell is not in /etc/shells.

If this is the case, add your account to the grid-mapfile. If it is already in the grid-mapfile, check the syslog on the machine and make sure that your shell (as listed in finger or chsh) is in the list of approved shells in /etc/shells.

Finally, if you have the file /etc/grid-security/gsi-authz.conf, but want to just use the grid-mapfile, delete the file gsi-authz.conf.